How to Prepare Your Rug for Maloumian’s Pickup & Delivery Service

At Maloumian Rugs, we know how valuable your rugs are—both financially and sentimentally. Whether you own a fine Persian, a contemporary wool rug, or a family heirloom, each piece deserves careful handling from start to finish. That’s why our pickup and delivery service is designed to make professional area rug cleaning as seamless and stress-free as possible.

Still, a little preparation on your end can make the process even smoother. Taking a few minutes to ready your rug ensures a quicker pickup, safer transport, and a more efficient cleaning experience once it arrives at our facility.

Here’s a step-by-step guide on how to prepare your area rug before Maloumian rug cleaning professionals arrive for pickup.

1. Clear the Surrounding Area

Before pickup day, take a look at where your rug is placed. Move furniture, décor, or other items that may block access. This allows our technicians to roll and remove the rug quickly and safely without bumping into nearby objects.

If the rug is under a heavy dining table or sectional, try to clear smaller items like chairs, lamps, or side tables in advance. Our team can assist with lifting larger pieces if needed, but having the space ready helps prevent accidental scratches or floor damage during removal.

2. Vacuum Lightly to Remove Surface Debris

It’s not necessary to deep-clean before pickup, but giving your rug a light vacuum helps remove surface dust and debris. This keeps particles from scattering during rolling and transport.

Be gentle—especially with older or handwoven rugs. Use low suction and avoid the beater bar. A simple once-over on both sides is enough. Don’t worry about stains or discoloration—our Maloumian rug cleaning specialists will handle that professionally at our facility.

3. Note Any Problem Areas or Concerns

If your rug has any visible stains, worn spots, or fringe damage, take note of them before our team arrives. You can even mark these areas with small sticky notes or pins (placed loosely, not through the fibers).

When our technicians pick up the rug, mention these concerns so they can pass them along to our cleaning specialists. This helps us tailor your area rug cleaning process to target specific issues, ensuring the best possible results.

Our cleaning experts always perform a full inspection, but your input adds valuable context—especially for recent spills or pet-related spots.

4. Take Photos for Your Records

It’s a good idea to take a few photos of your rug before pickup, especially if it’s an antique or valuable piece. Capture close-ups of the corners, fringe, and overall design.

While Maloumian Rugs handles every rug with the utmost care and insurance protection, photos provide peace of mind and serve as a helpful reference for before-and-after comparison once your rug is returned.

5. Secure or Remove Rug Pads

If your rug rests on a pad, roll or fold the pad separately. Rug pads often trap dust, pet hair, and moisture that can affect your flooring.

If you’d like, our team can clean or replace the pad as part of your service. Simply mention this when scheduling pickup, and we’ll include it in the process.

6. Roll the Rug Properly (If You Prefer to Do It Yourself)

Our team is happy to handle rolling and packing, but if you’d like to prepare the rug ahead of time, follow these simple steps to avoid damage:

1. Start from the short end of the rug.

2. Roll with the pile facing inward to protect the fibers.

3. Avoid tight rolls—leave a bit of space to prevent creasing.

4. Secure with cotton twine or soft straps (never tape directly onto the rug).

If you’re unsure, leave the rolling to our specialists. They’re trained to handle rugs of all sizes and materials, from delicate silk to thick wool.

7. Keep the Pickup Path Clear

Make sure there’s a clear, safe path from your rug’s location to the nearest exit. Remove fragile items, secure pets, and ensure walkways are dry and unobstructed.

Our Maloumian pickup team is skilled at handling large and heavy rugs, but an open path helps prevent accidents and ensures a faster, safer removal.

8. Inform Us About Special Access or Parking Needs

If you live in an apartment, gated community, or urban area with limited parking, please share any details we should know before pickup. This might include gate codes, loading dock access, or building elevator use.

Providing this information in advance helps our drivers arrive on time and move your rug quickly without inconvenience.

9. Don’t Worry About Wrapping or Packaging

You don’t need to wrap or bag your rug before we arrive. Maloumian Rugs provides all necessary materials for safe transportation, including protective wrapping to prevent dirt and moisture exposure during transit.

Our team treats each rug as if it were their own—rolled, wrapped, and labeled with full identification before it leaves your home.

10. Expect a Full Inspection at Our Facility

Once your rug reaches our cleaning facility, it undergoes a detailed pre-cleaning inspection. Our technicians evaluate:

• Fiber type and condition

• Dye stability

• Weave density

• Existing stains or repairs

Based on these findings, we design a custom area rug cleaning plan. Using traditional hand-washing methods and eco-safe solutions, our experts gently remove embedded dirt, revive faded colors, and restore the rug’s natural softness.

After cleaning, each rug is air-dried in a controlled environment, brushed by hand, and inspected again before delivery.

11. Preparing for Delivery

When your rug is ready, our team will contact you to schedule delivery. Before it arrives:

• Clear the area where it will be placed.

• Ensure the floor is clean and dry.

• Decide if you want the rug unrolled and positioned by our team (we’re happy to assist).

During delivery, our technicians can also help you reposition furniture and reapply your rug pad if needed.

12. Enjoy the Freshness and Beauty of a Professionally Cleaned Rug

Once your rug is back in place, take a moment to notice the difference—brighter colors, softer texture, and a cleaner scent. That’s the signature of Maloumian rug cleaning excellence.

Regular professional cleaning not only improves appearance but also extends the life of your rug by preventing long-term fiber damage. For most homes, we recommend scheduling cleaning every 12–18 months, depending on use and foot traffic.

Why Choose Maloumian Rugs for Pickup and Delivery

For over a century, Maloumian Rugs has provided Philadelphia and surrounding areas with expert rug cleaning, restoration, and repair. Our pickup and delivery service makes it easy to care for your rugs without lifting a finger.

We handle everything—from careful transport to meticulous cleaning and safe return. Whether you own a vintage Oriental piece or a modern designer rug, we treat each one with the precision and respect it deserves.

Our goal is simple: to keep your rugs beautiful, clean, and long-lasting—without inconvenience to you.

Schedule Your Pickup with Maloumian Rugs Today

Let us take the hassle out of rug care. With Maloumian’s trusted pickup and delivery service, your rug receives expert attention from start to finish—all without you leaving home.

Contact Maloumian Rugs today to schedule your professional area rug cleaning, and discover why generations of homeowners trust us for safe, reliable rug care.